Originally posted by ducati67
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This is from our technical support team:
The Flame Fail button will illuminate when there is a problem with the burner. It is the fail safe signaling an error. The error can range from there being no gas, the probes (flame sensor or spark ignitor) not being in the correct position, bad thermal couple, or bad wiring. If the flame fail button is illuminated and they need some assistance in isolating the problem ask them to send in a ticket and i will give them a call.
Let us know if you need any help!
Mitch





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